• Text Us: (773) 243 - 9433
    E-mail: thefrockshop@gmail.com



Effective July 1, 2020, we made the difficult decision to cease in-store operations due to COVID-19. This means that customers are no longer able to try on dresses before they rent or purchase. Unfortunately we do not have a timeframe for if/when we will operate in store again.

Before COVID-19, we did not offer refunds or accept returns. This policy has not changed. Any purchases or rentals made during COVID-19 are final sale.

Please remember that when you make a transaction on our website and agree to our sale and rental terms before proceeding to check out, you are agreeing to this policy. Please do not make a purchase or rental from our site if you do not agree with his policy.

We know that it can be extremely difficult to know whether or not an item of clothing will fit, especially special occasion dresses. If you have a question about how a dress fits, please text or email us. Our fit specialists have seen all of our dresses on real customers and can give you an excellent idea of the fit. In addition, many of our dresses have the measurements listed in the “how it fits“ section under the dress description.

Feel feel free to reach out to us anytime with questions.

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